Customer Experience Leader

4 days ago

Gold Coast, Queensland, Australia beBeeLeadership Full time $90,000 - $120,000
Customer Service Excellence

Lead a team to deliver exceptional customer experiences and drive business growth.

Key Responsibilities
  • Develop strategic initiatives to improve customer satisfaction and loyalty
  • Coach and mentor customer service professionals to excel in their roles
  • Collaborate with management to achieve sales targets and business objectives
  • Monitor customer feedback and inform data-driven decision making
Requirements
  • Proven experience in customer service leadership or management
  • Strong communication, interpersonal, and leadership skills
  • Able to motivate and inspire teams to deliver high-quality results
  • Ability to adapt to changing priorities and work effectively in fast-paced environments

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