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Community Liaison Coordinator

1 month ago

Hope Valley, South Australia Retire Australia Full time
About Us

RetireAustralia is a leading provider of retirement villages, focusing on creating vibrant communities where older Australians can thrive.

Job Summary

We are seeking an experienced Case Manager to join our team as a Community Liaison Coordinator. This role will involve providing advice and support to residents and their families, facilitating access to care services, and overseeing the management of home care packages.

Main Responsibilities
  • Skilfully manage a caseload, utilizing a comprehensive approach to coordinate cases and services.
  • Effectively address and resolve customer concerns.
  • Provide oversight for clients receiving care.
  • Offer guidance and direction to frontline staff.
Requirements
  • Demonstrated experience in Case Management/Care Coordination.
  • Certificate III in Aged Care, Disability, Individual Support (desired).
  • National Police Check (or willing to obtain).
  • First Aid & CPR Certificate (or willing to obtain).
  • Prepared to undertake a pre-employment medical assessment.
  • Licence and Reliable Transport (required).
What We Offer
  • A competitive salary range of $80,000 - $110,000 per annum, depending on experience.
  • A generous benefits package, including a car allowance.
  • A hybrid work arrangement, with opportunities to work from home and in our villages.