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Dental Assistant and Receptionist

2 months ago

Hamilton, Victoria, Australia Teachers Health Full time
About the Role

We are seeking a highly motivated and compassionate Dental Assistant and Receptionist to join our team at Teachers Health. As a key member of our dental team, you will play a vital role in ensuring a smooth and efficient patient experience.

Key Responsibilities
  • Assisting the Dentist: Provide chair-side support and sterilize instruments during procedures.
  • Treatment Room Preparation: Prepare and maintain treatment rooms and instruments to ensure a clean and safe environment.
  • Patient Management: Manage patient appointments, bookings, and recalls to ensure timely and efficient care.
  • Patient Experience: Welcome patients and ensure a positive experience from arrival to departure.
  • Communication: Handle patient enquiries and coordinate patient care to ensure seamless communication.
  • Record Keeping: Maintain accurate and up-to-date patient records and documentation.
  • Financial Management: Manage payments and health fund claims to ensure efficient financial processing.
Requirements
  • Availability: Availability on Mondays and Tuesdays is essential, with the possibility of additional shifts on Wednesdays and Thursdays.
  • Experience: Minimum 2 years' experience as a dental assistant and/or dental receptionist is preferred, but we are willing to train the right candidate.
  • Communication Skills: Excellent communication and interpersonal skills are essential for this role.
  • Organizational Skills: Good organizational skills and the ability to multi-task in a fast-paced environment are required.
  • Teamwork: Ability to work independently and as part of a team is essential.
  • Dental Software: Proficiency in dental software (Oasis, Examine Pro) is a plus but not essential.
What We Offer
  • Supportive Team Environment: A supportive and welcoming team environment within a fantastic company culture and strong brand that you can stand proudly behind.
  • No Late Evenings: No late evenings and health centres that are located near public transport hubs.
  • Professional Development: Opportunities for professional development and training.
  • Flexibility: Flexibility with casual or permanent part-time employment options with great benefits.
  • Competitive Hourly Rate: Competitive hourly rate based on experience.
  • Modern Practice: A modern, well-equipped practice in a convenient location.