Senior Credit Officer

24 hours ago


Brisbane, Queensland, Australia Covetrus Full time
About the Role

Covetrus is a global animal health technology and services company dedicated to advancing the world of veterinary medicine.

We are seeking an experienced credit professional to join our team as Senior Credit Officer. As a key member of our finance team, you will play a crucial role in ensuring favourable outcomes for our valued vet clinic customers.

Key Responsibilities
  • Manage our portfolio of key corporate accounts across Australia, New Zealand, and our Technology Solutions business.
  • Assist the Credit Manager with key projects and process improvement initiatives.
  • Initiate approval processes relating to account applications, redemptions, and credit notes.
  • Finalise account closures.
  • Provide ad hoc finance reporting at month end and quarter end.
  • Act as an escalation point for the AR team and customer queries.
  • Perform other ad hoc duties as required.
Requirements
  • Either extensive experience in credit control looking to step into a senior role or experience in a senior finance position with demonstrated commercial collections expertise.
  • Demonstrated customer service and interpersonal skills when dealing with complex customer queries and situations.
  • Intermediate to advanced skills in MS Excel.
  • Ability to maintain high accuracy and attention to detail.
  • Reliability and flexibility to work within a changing and fast-paced environment.
  • A friendly and collaborative demeanour to work within a cohesive finance team.
About You

As a highly skilled credit professional, you will be motivated by opportunities to make a positive impact on our vet customers and pet owners. Your exceptional customer service skills and ability to navigate complex customer queries will ensure a high level of satisfaction among our valued customers.

About Us

Covetrus offers a range of benefits that support your well-being and help you thrive in your role. These include:

  • Generous discounts on our range of animal health food and enrichment products.
  • Access to Perkbox/Boost apps for discounts on everyday shopping and amazing health and wellbeing resources.
  • Additional leave benefits – annual birthday leave, paid parental leave, and the option to purchase additional leave.
  • Flexible hybrid work options and dog-friendly offices (select roles and locations).
  • Free 24/7 access to our Employee Assistance Program.
  • Reward and recognition through our bi-annual Values Awards and our Service Anniversary Awards.
  • Professional development through our Leadership Development and Emerging Leadership courses.
  • Access to annual flu vaccinations.
  • Annual volunteer days.

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