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Customer Service/Office Coordinator
2 weeks ago
We are seeking a highly skilled Customer Service/Office Administrator to provide exceptional service across multiple regional sites. This part-time role will involve critical coordination and administration support, including reception, order management, record maintenance, inventory management, and trade goods purchasing.
Key Responsibilities:- Reception/Customer Service: Provide timely and effective responses to customer inquiries and resolve any issues in a professional manner.
- Order Management: Manage the order process from initial contact with customers to receiving payments and coordinating product deliveries.
- Record Maintenance: Maintain accurate records for auditing purposes and ensure compliance with company policies and procedures.
- Inventory Management: Oversee the receipt of stock and supplies, manage inventory levels, and maintain accurate records.
- Trade Goods Purchasing: Place orders with suppliers, receive and sign off on stock, and manage traded goods purchase orders.
The ideal candidate will possess strong multi-tasking, customer service, communication, and administrative skills, with a focus on team work and delivering results. A minimum of 3 years' experience in a similar position, preferably in a manufacturing environment, is required. Intermediate competency in Microsoft Office (Word, Excel, and Outlook) is also essential.
About the Role:This is a fantastic opportunity to join our reputable organisation and contribute to our success. If you are a motivated and organised individual with a passion for delivering results, we encourage you to apply.
