ICT Support Specialist

2 days ago

Hobart, Tasmania, Australia beBeeSupport Full time $66,766 - $95,547

As an ICT Support Specialist, you will provide high-quality technical assistance to our organisation's Information and Communications Technology (ICT) systems, infrastructure, and applications.

Key Responsibilities
  • Provide customer-focused support services to resolve ICT-related issues and improve user experience.
  • Maintain and troubleshoot ICT systems, hardware, and software to ensure optimal performance and reliability.
  • Develop and implement effective solutions to complex ICT problems, leveraging your analytical skills and technical expertise.
  • Collaborate with cross-functional teams to identify and address ICT needs, ensuring seamless integration and alignment with business objectives.
Required Skills and Qualifications
  • Bachelor's degree in a relevant field, such as Computer Science, Information Technology, or related field.
  • Professional certifications in Microsoft Technologies, ITIL, and/or other relevant areas.
  • Proven experience in customer support, helpdesk operations, and ICT system maintenance.
  • Strong analytical and problem-solving skills, with the ability to think critically and creatively.
Benefits

This role offers a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive remuneration package.

Others

We value diversity and inclusion in our workplace and encourage applicants from diverse backgrounds to apply. If you are a motivated and detail-oriented individual with a passion for ICT, we invite you to join our team and contribute to our mission.

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