Night Manager
1 month ago
We are seeking a seasoned Night Manager to lead our Front Office Team during the overnight shift at Novotel Cairns Oasis Resort. As a pivotal member of our team, you will oversee nightly operations, manage accounting and audits, reconcile transactions, and produce financial reports.
Your exemplary service will ensure guests feel welcome and their expectations are exceeded. You will also ensure the resort's safety and security with regular property checks and promote smooth communication between departments.
Key Responsibilities:
- Oversee nightly operations, including front desk, housekeeping, and maintenance
- Manage accounting and audits, reconcile transactions, and produce financial reports
- Ensure guest satisfaction and exceed expectations
- Conduct regular property checks to maintain safety and security
- Promote smooth communication between departments
Requirements:
- Previous experience in a similar role is preferred
- Strong numerical and analytical skills with attention to detail
- Demonstrated business acumen with the ability to make sound decisions and understand commercial implications
- Flexible and able to embrace and respond effectively to change
- Excellent communication and interpersonal skills with ability to communicate with all types of guests and team members
- Flexibility to work a rotating roster, including weekends and public holidays
Why work for Accor?
Accor is one of the largest global hospitality businesses, with over 5400 Hotels across 110+ countries. The career development opportunities are endless.
Benefits Your Way:
- Immediate access to global accommodation and F&B discounts
- #LearnYourWay with a sophisticated modern training platform, which offers a constantly expanding database of free, industry-focused training
- Recognition of service anniversaries and Accor Tenure Milestones
We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.
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