
Administration Position
1 week ago
About the Role:
CatholicCare Diocese of Broken Bay seeks an experienced and passionate Administrative Assistant to support their growing team in therapy service programs. This is a permanent part-time role, based in Brookvale working 4 days per week.
The successful candidate will provide high-quality administrative and customer service support, contributing to the efficient and effective operation of programs.
Main Responsibilities:
- Act as a first point of contact for clients seeking support through diverse offerings and directing enquiries.
- Respond to calls with empathetic and non-judgmental communication style.
- Collaborate with corporate services for invoicing requirements and invoice reconciliation.
- E nsure compliance with incident management and reporting.
- Maintain databases with high accuracy.
- Organise catering, room bookings and other items relevant to events, training or meetings.
- Perform ad-hoc tasks as required to support the service.
Required Skills and Qualifications:
- Extensive prior experience in Administration, Receptionist or Customer Service role within Community Services.
- A strong, confident communication style and ability to present professionally.
- Experience dealing with people who may be highly distressed.
- Excellent computer literacy (Microsoft Office – Outlook, Word and PowerPoint).
- Ability to work independently.
- Demonstrated professional approach to deal with confidential/sensitive matters.
Benefits:
- Salary packaging options.
- Fitness Passport program discounts at gyms and fitness facilities.
- Ongoing learning opportunities for career growth.
- Employee Assistance Program for free, confidential counselling and support.
- Bupa Health corporate healthcare cover discounts.
- Additional paid leave day over Christmas.
- Hope Awards recognition and celebration of impact.
- Baby Bonus for eligible primary carer.
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