Insurance Claims Specialist

5 days ago


Sydney, New South Wales, Australia beBeeClaims Full time $100,000 - $140,000
Job Role Overview

This is a position that involves managing and resolving insurance claims, collaborating with insurers, analyzing documentation, and advising clients on the best course of action.

Key Responsibilities
  • Manage your own claims portfolio and process new insurance claims notifications.
  • Collaborate with insurers to report and seek authority on claims outside of delegated authority limits.
  • Analyze documentation and evidence to establish whether policy conditions are satisfied.
  • Investigate potential fraudulent claims activity and advise clients on the best course of action.
  • Ensure accurate recording of claims data and documents in our system.
  • Proactively manage claims to achieve the best outcome for clients and their customers.
  • Instruct external specialists as required and ensure they adhere to service level agreements.
  • Prepare initial estimates of costs and update clients on material changes.
Requirements for Success
  • Previous experience in an insurance, claims or legal environment, ideally including large and complex claims.
  • A legal qualification or general insurance experience, particularly knowledge of key processes and interpretation of policies.
  • Enthusiasm for delivering high-quality client-centric services and confidence when dealing with people from all walks of life.
  • Good analytical, negotiation, and strategic decision-making skills, as well as ability to plan and prioritize effectively.


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