
Retail Operations Manager
1 week ago
Leadership Opportunity
We are seeking a seasoned retail leader to drive continued success in our stores.
Our ideal candidate possesses impeccable attention to detail, excellent communication skills, and the ability to motivate teams to achieve excellence in customer service and sales.
About You- With significant experience as a people leader, you have a proven track record of setting goals and targets with your team, managing their success on a regular basis.
- You possess a strong understanding of visual merchandising for fashion/apparel and can work with the team to ensure the store is well presented, tidy, and engaging for customers.
- You model exceptional customer service and coach teams to deliver the same.
- You can resolve complaints and queries in a professional manner.
- You prioritize zero harm and understand the safety of our customers and team is paramount.
- Lead and manage a high-performing team to achieve sales and customer service goals.
- Develop and implement strategies to improve visual merchandising and store presentation.
- Model and coach excellent customer service skills to team members.
- Resolve customer complaints and queries in a timely manner.
- Maintain a safe working environment and promote a culture of zero harm.
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