Administration Support Specialist
3 days ago
About this role is a fantastic opportunity to work in administration and provide support to a team. We strive towards changing the industry and becoming a leader by providing high-quality services.
What we offer- A competitive salary above industry standards
- Upskilling, training, mentoring and more to support your career development journey
- Fun and practical employee perks and discounts
- An inclusive parental leave policy that supports all parents & carers
- Peer recognition awards acknowledge when you go above and beyond
This is a Full Time Permanent Position for an Administration Officer to join our team in Mt Isa.
Main Responsibilities- Provide general administration, data entry and office support to the wider team where required
- Stock management - ensure sufficient supplies of all resources and equipment
- Order in office supplies including stationery, technology, staff uniforms and other general items
- Scan and file office work and documentation, and be able to handle sensitive information in a responsible and compliant manner
- Utilise CRMs and tracking systems to track customer freight and resolve queries
- Manage customer queries across multiple divisions within the company
- Educate customers on how to use self-service platforms effectively
- Liaise frequently with on-site staff and proactively build relationships with key operations staff to resolve any customer queries or requests
- A high attention to detail
- Strong Data Entry Skills
- A sense of empathy and a passion for Customer Service
- The ability to prioritise tasks efficiently
- A strong attention to safety
- Previous experience in a similar role (preferred but not mandatory)
We believe nurturing a diverse and inclusive workplace, which celebrates different points of view and gives everyone the chance to contribute, as we build to a bigger and brighter future.
To find out more about us, visit our website.
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