SAP IT Business Services Senior Consultant

5 days ago

Melbourne, Victoria, Australia SAP SE Full time
About the Role

We are seeking a highly skilled and motivated IT Business Services Senior Consultant to join our Customer Information Security Advisers (CISA) APJ & Greater China regional team.

Key Responsibilities
  • Building and maintaining customer trust in SAP through communicating SAP's security and compliance approach.
  • Working closely with teams from the Customer Success organization, Legal, SAP Global Security & Cloud Compliance (SGSC), and leaders from different Lines of Business and Corporate Functions to establish trust with prospects and customers.
  • Acting as the Center of Excellence (CoE) for the interaction with and enablement of the Customer Success organization, as well as directly participating in contract discussions on security and compliance topics.
  • Identifying regional security and compliance patterns, threats, and opportunities and providing feedback to internal stakeholders to build security and compliance into SAP solutions and processes.
  • Developing and maintaining a solid knowledge base in regional security and compliance topics, including data protection and industry-specific compliance obligations, to support customer queries and contract negotiations.
  • Supporting the security and compliance governance efforts for the region, including reporting on customer commitments made, on the status of identified KPIs, and highlighting risks to senior management.
  • Providing content support for the preparation of executive events and delivering presentations to larger audiences both online and onsite.
Requirements
  • Strong knowledge of cybersecurity principles, concepts, standards, and best practices, particularly relating to SAP Cloud Services.
  • Strong knowledge of technology and security measures of SAP Cloud and on-premise solution offerings.
  • Solid knowledge in security certifications and audits.
  • Solid background in information security management system (ISMS), quality management systems (QMS, SDLC).
  • General knowledge of data protection (such as EU GDPR, local data protection laws) and cybersecurity-related legislations.
  • Strong communication and presentation skills in English, ability to negotiate with customers; fluency in a local language (other than English) would be beneficial.
  • Self-starter, motivated, organized, attention to details, demonstrated ability to deliver positive outcomes under pressure, results-oriented.
  • 3 years of experience in a sales support role, preferably in the areas of customer contract negotiations, cybersecurity, data protection, security attestations/certifications, and/or compliance with laws, regulations, or standards applicable to SAP Cloud Services.
  • Demonstrated success in leading cross-functional programs and teams across multiple jurisdictions, domains, and corporate departments across SAP APJ and Greater China regions.
  • Bachelor's degree (or higher degree) in Computer Science, Information Security, Law, or related discipline preferred; industry certifications such as CISA, CISM, CISSP, IAPP CIPPA/CIPPE/CIPT are a plus.

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