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SAP IT Business Services Senior Consultant
2 months ago
We are seeking a highly skilled and motivated IT Business Services Senior Consultant to join our Customer Information Security Advisers (CISA) team in the APJ & Greater China region. As a key member of our team, you will play a critical role in building and maintaining customer trust in SAP through effective communication of our security and compliance approach.
Key Responsibilities- Develop and maintain a solid knowledge base in regional security and compliance topics, including data protection and industry-specific compliance obligations, to support customer queries and contract negotiations.
- Support the security and compliance governance efforts for the region, including reporting on customer commitments made, on status of identified KPIs; and (where appropriate) highlighting risks to senior management.
- Collaborate with teams from the Customer Success organization, Legal, SAP Global Security & Cloud Compliance (SGSC), and leaders from different Lines of Business and Corporate Functions to establish trust with prospects and customers.
- Act as the Center of Excellence (CoE) for the interaction with and enablement of the Customer Success organization, as well as directly participating in contract discussions on security and compliance topics.
- Identify regional security and compliance patterns, threats, and opportunities, and provide feedback to internal stakeholders to build security and compliance into SAP solutions and processes.
- Strong knowledge of cybersecurity principles, concepts, standards, and best practices, in particular relating to SAP Cloud Services.
- Strong knowledge of technology and security measures of SAP Cloud and on-premise solution offerings.
- Solid knowledge in security certifications and audits.
- Solid background in information security management system (ISMS), quality management systems (QMS, SDLC).
- General knowledge of data protection (such as EU GDPR, local data protection laws) and cybersecurity-related legislations.
- Strong communication and presentation skills in English, ability to negotiate with customers; fluency in a local language (other than English) would be beneficial.
- Self-starter, motivated, organized, attention to details, demonstrated ability to deliver positive outcomes under pressure, results-oriented.
- 3 years of experience in a sales support role, preferably in the areas of customer contract negotiations, cybersecurity, data protection, security attestations/certifications, and/or compliance with laws, regulations, or standards applicable to SAP Cloud Services.
- Demonstrated success in leading cross-functional programs and teams across multiple jurisdictions, domains, and corporate departments across SAP APJ and Greater China regions.
- Bachelor's degree (or higher degree) in Computer Science, Information Security, Law, or related discipline preferred; industry certifications such as CISA, CISM, CISSP, IAPP CIPPA/CIPPE/CIPT are a plus.
SAP is a global leader in enterprise software and software-related services. Our innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. We are a cloud company with two hundred million users and more than one hundred thousand employees worldwide. Our purpose is to help every business run as an intelligent, connected enterprise.
What We OfferWe offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.
