Store Experience Director

2 weeks ago

Sydney, New South Wales, Australia beBeeAmbassador Full time $90,000 - $130,000
Job Title

Overview
Pandora is seeking a results-driven Store Manager to lead our team in delivering exceptional customer experiences.

  • The successful candidate will be responsible for immersing themselves in our brand, culture, and product, taking immense pride in delivering exceptional customer experiences.

This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales.

As the Store Manager, you will coach and manage a team of Assistant Store Managers and Retail Assistants.

Our Store Managers shine by:

  • Dare to develop a store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
  • Establish a high-performance selling environment that creates moments and exceeds shopper expectations, delivering unforgettable experiences every time.
  • Embrace the opportunities and soar beyond commercial targets and KPI expectations, setting new records and achieving remarkable success.
  • Dream to Build, coach and inspire a team of talented individuals, fostering a sense of accountability for both yours and the overall store performance by providing real-time feedback and guidance to empower your team in achieving their KPI goals.
  • In partnership with the Divisional Sales Manager and Human Resource identify and resolve any potential performance issues and policy violations.
  • Utilise your brilliance across your divisions of responsibility (talent, brand, operations, and fan experience), guaranteeing the timely implementation of visual merchandising directives, efficient operational processes, and continuous talent growth and development.
Required Skills and Qualifications
  • Craft your career with us if you have at least 3-5 years of experience as a Store Manager in a high-performance selling environment.
  • You have developed a sense of Care in your communication skills both written and verbal.
  • You know how to charm and captivate an audience with the ability to connect with people at all levels of the organisation.
  • Your business acumen is sharper than a diamond, coupled with your analytical thinking that can show and Deliver positive results.
  • You're a talent magnet, skilled in recruiting, retaining, and developing exceptional teams.
  • Succession planning and internal mobility.
  • Knowledge of Microsoft Office 365 Suite, POS systems, and applicant tracking systems.
Benefits
  • 60% off staff discount.
  • A day off on your birthday.
  • Opportunities for development.
  • Subsided Health Insurance.
  • Retail Bonus Scheme.
  • Employee Assistance Program.
  • Very generous jewellery allowance.
  • 2 x Wellness Days to take some time just for you.

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