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Digital Operations Coordinator

2 months ago

Melbourne, Victoria, Australia Sussan Corporation Pty Ltd Full time
About the Role

We are seeking a highly skilled Digital Operations Coordinator to join our team at Sussan Corporation Pty Ltd. As a key member of our Digital team, you will be responsible for effectively supporting the implementation of website operations, including product enablement, content & promotion implementation and trade optimisation, to deliver brand engagement and drive revenue & traffic growth.

Key Responsibilities
  1. Product upload, maintenance and merchandising of products on website
  2. Configure online promotions to provide a seamless customer experience
  3. Ensure that all products are photographed and merchandised correctly on the website
  4. Testing, maintaining and executing website content in line with marketing campaigns and messages across homepage, landing pages etc
  5. Utilise web shoot list and range sheet to develop all product information for product upload
  6. Upload images to site prior to go live date
  7. Assist with customer enquiries received by email, social media, website
  8. Build and maintain effective relationships with both internal and external stakeholders
Requirements
  • Retail business knowledge ideal
  • Demonstrated digital operations/e-Commerce experience ideal
  • Skills in Windows OS & Microsoft Office
  • Effective working relationship-building skills
What We Offer
  • Free Onsite parking
  • Discounted private health insurance
  • Great team referral bonus
  • Flexible Working

We are committed to rewarding our team for the great work they do every day and are able to offer some amazing benefits. If you are passionate about fashion, e-commerce, and customer service, and have a strong desire to grow your digital and e-commerce career, we would love to hear from you.

We celebrate diversity and advocate inclusion, and are committed to building and fostering a diverse and accessible workplace and culture. Please advise us if you need any necessary access requirements or adjustments throughout the recruitment process.