Regional Operations Director

19 hours ago

Parramatta Park, Queensland, Australia beBeeLeadership Full time $150,000 - $200,000
Retail State Manager NSW Job Description

This is a senior leadership role within our Customer team responsible for the performance and development of 7-12 Business Managers across NSW.

The successful candidate will hold direct responsibility for safety, customer, people, compliance, commercial, and brand performance within their allocated market (80-110 stores).

  • This role reports to Australian Retail & Convenience Senior Manager and is fully accountable for operational (safety, people, customer, commercial) performance.
  • Lead regional operations across 80–130 retail sites driving performance in safety, people, customer experience, and commercial outcomes.
  • Own regional P&L and make strategic decisions within approved budgets.
  • Manage maintenance and discretionary spend across the store network.
  • Hire, coach, and develop Business Managers to build high-performing teams.
  • Partner with office stakeholders to deliver market strategy and execution.
  • Conduct store visits to coach leaders, uplift performance, and celebrate success.
  • Represent frontline teams in support office forums to drive customer-focused outcomes.
  • Ensure compliance and performance across safety, people, and commercial metrics.
Requirements

Commercial acumen and the ability to adopt a federal (strategic) view are essential. The ideal candidate will collaborate with support office functions to craft great experiences to delight customers.

Benefits

This is a regional-based role requiring frequent travel across our store network. As a Regional Operations Director, you will be the custodian of our values and must be visible within your markets.

About Us

We're a diverse team of engineers, scientists, traders, and business professionals determined to find answers to problems that must be solved.

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