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Chief Digital Transformation Officer

2 months ago

Sydney, New South Wales, Australia Hudson AU Full time
About the Role

The Aged Care Quality and Safety Commission (ACQSC) is seeking a highly skilled and experienced Chief Digital Officer to drive the Commission's digital transformation and strategic digital integration and renewal.

Key Responsibilities
  • Lead the Commission's digital transformation and strategic digital integration and renewal
  • Drive the design, adoption, and use of digital tools, platforms, technologies, and systems to optimize business operations and services
  • Partner with key stakeholders to deliver innovative and effective system and service changes, build resource capacity and capability, and deliver effective operational outcomes in line with the Commission's Digital Strategy and regulatory posture
  • Develop and implement strategies and operational processes to improve service and system integration, modernize business practices, and strengthen communication, customer service, and service responsiveness within the organization
  • Lead and build capability within the Commission's ICT and Digital teams to become fully integrated and effective business support functions
Requirements
  • Demonstrated ability to lead and deliver successful digital transformation projects and build a robust digital ecosystem within a complex public sector organization
  • Demonstrated ability to drive digital innovation, champion the use of digital technology and practices, and achieve adoption of these approaches across a business
  • Demonstrated experience in building Standard Operating Procedures and systems using the Lean Six Sigma framework (or equivalent)
  • Strong understanding of and ability to operationalize sound project management principles, effective governance arrangements, and a productive approach to vendor management
  • Highly developed written and oral communication skills and ability to effectively manage interpersonal relationships, collaborate with business partners/clients, and communicate with influence and respect
  • Highly developed leadership and management skills, including the ability to lead a team in a dynamic environment, encourage innovative ideas, build trust, provide support, coach, mentor, and guide teams and emerging leaders, and foster a positive and supportive team culture