Exceptional Service Provider

2 weeks ago

Newcastle, New South Wales, Australia beBeeCustomerService Full time $90,000 - $120,000
Job Title: Night Manager

To provide exceptional service to guests, ensuring their room requirements are met and maintaining the hotel's high standards.

The Night Manager is responsible for coordinating and overseeing hotel operations in the absence of senior management, focusing on front office, security, and profitability.

  • Coordinating hotel operations during night shifts.
  • Ensuring guest satisfaction and resolving any issues promptly.
  • Managing front office staff, including cashiers and porters.
  • Maintaining accurate records and performing nightly audits.
  • Complying with hotel policies and procedures.

The ideal candidate will possess a strong work ethic, excellent communication skills, and the ability to work under pressure.

Key Requirements:
  • A relevant diploma or degree equivalent to at least two years of full-time skilled work experience or a combination of both.
  • Strong leadership and team management skills.
  • Ability to maintain accuracy and attention to detail.
  • Excellent problem-solving and conflict resolution skills.

The successful candidate will be rewarded with a competitive salary, opportunities for career advancement, and a dynamic work environment.

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