Scientific Instrumentation Specialist
2 weeks ago
Job Summary
We are seeking a skilled Field Service Engineer to join our Sydney team in delivering world-class customer support for a global leader in supplying advanced instrumentation and software solutions for scientific research, industrial process control, and semiconductor metrology.
Key Responsibilities:
- Install and configure analytical instruments and systems, ensuring optimal performance from delivery to sign-off.
- Diagnose and resolve issues remotely or in the field, ensuring timely repairs and high customer satisfaction.
- Conduct regular maintenance to prevent equipment failure and maintain optimal operation.
- Keep customers informed on the status of ongoing service requests and escalate issues when necessary.
Requirements:
- Diploma or higher qualification in Electronic/Electrical Engineering or a related field.
- At least 2 years of experience in technical support, customer service, or field service engineering.
- Hands-on experience with precision mechanics and technical troubleshooting.
- Excellent communication and customer service skills.
- Willingness to travel extensively (50%-60%) across Australia and New Zealand.
What's on Offer:
- Competitive salary package, including allowances, superannuation, and car benefits (company car or allowance).
- Career development in a growing and innovative sector.
This role requires Australian citizenship or permanent residency, as well as a valid driver's license and passport. If you meet the qualifications for this position, please APPLY or send your most up to date resume to the relevant contact person.
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