Scientific Instrumentation Specialist

2 weeks ago


Alexandria, Australia Programmed Full time

Job Summary

We are seeking a skilled Field Service Engineer to join our Sydney team in delivering world-class customer support for a global leader in supplying advanced instrumentation and software solutions for scientific research, industrial process control, and semiconductor metrology.

Key Responsibilities:

  • Install and configure analytical instruments and systems, ensuring optimal performance from delivery to sign-off.
  • Diagnose and resolve issues remotely or in the field, ensuring timely repairs and high customer satisfaction.
  • Conduct regular maintenance to prevent equipment failure and maintain optimal operation.
  • Keep customers informed on the status of ongoing service requests and escalate issues when necessary.

Requirements:

  • Diploma or higher qualification in Electronic/Electrical Engineering or a related field.
  • At least 2 years of experience in technical support, customer service, or field service engineering.
  • Hands-on experience with precision mechanics and technical troubleshooting.
  • Excellent communication and customer service skills.
  • Willingness to travel extensively (50%-60%) across Australia and New Zealand.

What's on Offer:

  • Competitive salary package, including allowances, superannuation, and car benefits (company car or allowance).
  • Career development in a growing and innovative sector.

This role requires Australian citizenship or permanent residency, as well as a valid driver's license and passport. If you meet the qualifications for this position, please APPLY or send your most up to date resume to the relevant contact person.



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