Scientific Instrumentation Specialist
3 weeks ago
Programmed is seeking a skilled Scientific Instrumentation Specialist to join our team in Sydney. As a Scientific Instrumentation Specialist, you will be responsible for the installation, troubleshooting, repair, and ongoing maintenance of complex scientific instrumentation used in research and industrial applications.
Key Responsibilities:
Install and configure analytical instruments and systems, ensuring optimal performance from delivery to sign-off.
Diagnose and resolve issues remotely or in the field, ensuring timely repairs and high customer satisfaction.
Conduct regular maintenance to prevent equipment failure and maintain optimal operation.
Keep customers informed on the status of ongoing service requests and escalate issues when necessary.
Requirements:
Diploma or higher qualification in Electronic/Electrical Engineering or a related field.
At least 2 years of experience in technical support, customer service, or field service engineering.
Hands-on experience with precision mechanics and technical troubleshooting.
Excellent communication and customer service skills.
Willingness to travel extensively (50%-60%) across Australia and New Zealand.
Ability to make sound decisions under pressure and work independently.
What's on Offer:
Competitive salary package, including allowances, superannuation, and car benefits (company car or allowance).
Career development in a growing and innovative sector.
This role requires Australian citizenship or permanent residency, as well as a valid driver's license and passport.
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