
Senior Claims Specialist
4 days ago
A seasoned professional is required to oversee 50-60 complex workers' compensation claims from inception to resolution, ensuring compliance with NSW legislation and delivering timely, accurate outcomes.
The ideal candidate will possess a profound understanding of NSW workers' compensation legislation, acts, and guidelines, enabling them to apply them practically to deliver tangible results.
Responsibilities encompass determining liability, issuing appropriate notifications, coordinating medical assessments, and rehabilitation services, as well as liaising with employers, injured workers, treating practitioners, and other stakeholders to facilitate safe and durable return-to-work outcomes.
- Managing complex workers' compensation claims end-to-end
- Determining liability and issuing notices
- Coordinating medical assessments and rehabilitation services
- Liaising with stakeholders to achieve return-to-work outcomes
- Attending case conferences, forums, and meetings
You are a reliable, customer-focused professional with more than two years' experience managing claims end-to-end. You possess empathy, clarity, and a calm, solutions-focused approach to every interaction.
As a natural collaborator, you build trust quickly and work seamlessly across departments. Your organisational skills are exceptional, and you are always looking for ways to improve.
About the Team:The NSW workers' compensation team are a friendly, supportive, and engaged group with a strong sense of camaraderie and knowledge sharing.
BenefitsThis role offers a unique opportunity to develop your skills and expertise in workers' compensation management, working closely with a dedicated team who share your passion for excellence.
Required SkillsTo succeed in this role, you will need to demonstrate the following skills and qualifications:
- Proven experience in managing complex workers' compensation claims
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving skills
- Ability to work independently and as part of a team
- Proficiency in NSW workers' compensation legislation and regulations
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