Strategic Workflow Leader

6 days ago

Perth, Western Australia ABN Group Full time

About Us

ABN Group is a pioneer in the building, property, and finance industries, making home ownership a reality for thousands in Western Australia and Victoria.

We're a community of 1,900+ employees and 3,000+ subcontractors, bound by our values of Relentless, Fun, Authentic, Passion, Excellence, and Leadership.

The Role

As a Strategic Workflow Leader, you will evolve the Workflow function with a strategic approach to improve and achieve budgeted starts targets.

You will inspire and enhance the team to deliver excellent service to our stakeholders and customers.

Key responsibilities include:

  • Reviewing preconstruction timeframes and efficiencies to identify trends and offer proactive solutions
  • Conducting assessments of workflow applications for insights, development, and process improvement
  • Achieving KPIs on workflow timelines and customer satisfaction
  • Leading and supporting a customer-centric culture and focusing the team on achieving optimal results in workflow processes
  • Collaborating with internal stakeholders across Operations, Construction, and Victoria businesses to align systems and processes
  • Documenting and addressing present and future risks associated with workflow processes
  • Supporting the Preconstruction CX Manager in executing workflow strategy, ensuring efficient and effective processes

You

You are a strategic leader who is future-focused, driven, shows initiative, and forward-thinking in decision-making.

You will have the following skills and experiences:

  • Leadership capabilities and the ability to motivate, manage, and provide clear direction
  • Sound knowledge and understanding of residential preconstruction processes
  • A continuous improvement mindset with the ability to engage and influence stakeholders
  • Demonstrated experience with reporting and effectively presenting data and trends
  • Customer-centric and a passion for providing exceptional customer experiences
  • Demonstrated ability to build and maintain strong working relationships
  • Ability to effectively problem-solve and influence optimal outcomes
  • Demonstrated business acumen and project management experience

Why ABN?

We're not just offering a job; we're inviting you to be part of a family that values innovation, passion, and excellence.

Our employee benefits include:

  • In-House Discounts: Exclusive discounts to enjoy
  • Flexibility: Work arrangements tailored to support your work-life balance
  • Career Growth: Opportunities to elevate your career within a thriving organization
  • Wellness Focus: Dedicated programs to nurture your well-being
  • Health Coverage: Access discounted private health insurance
  • Parental Leave: Paid leave for both primary and non-primary carers

What's Next?

Apply now if who we are resonates with you and you think you have what is required to fill this exciting role.

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