Workflow Team Lead

3 weeks ago


Perth, Western Australia ABN Group Full time
About ABN Group

ABN Group is a pioneering company in the building, property, and finance industries, with a legacy spanning almost 45 years. We've crafted over 90,000 homes, ranging from first homes to luxury residences, while maintaining the trust of our community.

The Role

We're seeking a strategic leader to evolve the Workflow function with a focus on improving and achieving budgeted starts targets. As a key member of our team, you'll inspire and enhance the team to deliver excellent service to our stakeholders and customers.

Key Responsibilities
  • Regularly review preconstruction timeframes and efficiencies, identifying trends and offering proactive solutions
  • Conduct assessments of workflow applications for insights, development, and process improvement
  • Achieve KPIs on workflow timelines and customer satisfaction
  • Lead and support a customer-centric culture and focus the team on achieving optimal results in workflow processes
  • Collaborate with internal stakeholders across Operations, Construction, and Victoria businesses to align systems and processes
  • Document and address present and future risks associated with workflow processes
  • Support the Preconstruction CX Manager in executing workflow strategy, ensuring efficient and effective processes
What We Offer

We're not just offering a job; we're inviting you to be part of a family that values innovation, passion, and excellence. Our employee benefits include:

  • In-House Discounts: Exclusive discounts to enjoy
  • Flexibility: Work arrangements tailored to support your work-life balance
  • Career Growth: Opportunities to elevate your career within a thriving organization
  • Wellness Focus: Dedicated programs to nurture your well-being
  • Health Coverage: Access discounted private health insurance
  • Parental Leave: Paid leave for both primary and non-primary carers
What's Next?

Apply now if you think you have what it takes to fill this exciting role and be part of our dynamic team.


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