Operational Efficiency Specialist

5 days ago


Australia beBeeBusiness Full time $90,000 - $110,000
Job Overview

The role of Business Analyst involves providing analytical and reporting support across multiple workforce systems areas, with a focus on interpretation, documentation, and requirement gathering.

This position requires working closely with the Labour Centre Manager and WFM Systems Manager to provide insights and trends in labour costs and labour management.

Key Responsibilities
  • Providing accurate review and interpretation of employment agreements, awards, and letters of agreement
  • Ongoing review and audits of workforce management systems configuration
  • Developing requirements for reporting and dashboarding to provide insights and trends in labour costs and labour management
  • Supporting Industrial Relations GMs with data and analysis leading up to and during EA negotiations
  • Identifying and documenting business requirements for enhancements to Workforce Management Systems
Required Skills and Experience

You will need to have:

  • Experience mapping business processes
  • Experience researching business requirements
  • Experience implementing process improvements and writing Standard Operating Procedures (SOPs)
  • Experience with system implementations and writing Business Requirement Documents (BRDs) for software enhancements
  • Reviewing Functional Requirement Specifications (FRSs)
  • Testing of software functionality and deliveries

Additional Requirements
  • A comprehensive knowledge of Microster user interface
  • A comprehensive knowledge of the Microster Database
  • Configuration in Microster
  • Creation of dashboards in Sisense
  • Experience using SQL for data validation, data cleanup, quality control as well as extracting and transforming data for reporting


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