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Duty Manager

2 months ago

City of Boroondara, Australia YMCA Recreation Full time
About the Role

We are seeking a highly skilled and experienced Duty Manager to join our team at YMCA Recreation. As a Duty Manager, you will play a key role in maintaining the smooth operation of our centre, ensuring that our members and guests have an exceptional experience.

Key Responsibilities
  • Manage the day-to-day operations of the centre, including supervising staff and coordinating activities.
  • Develop and implement strategies to improve centre performance and customer satisfaction.
  • Collaborate with the Centre Manager to achieve business objectives and goals.
  • Ensure compliance with all relevant laws, regulations, and policies.
  • Provide excellent customer service and resolve any issues or concerns in a timely and professional manner.
Requirements
  • Relevant qualifications and experience in a similar role.
  • Strong leadership and management skills, with the ability to motivate and inspire a team.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with staff, members, and stakeholders.
  • Ability to work autonomously and as part of a team, with a high level of flexibility and adaptability.
  • Knowledge of occupational health and safety legislation and procedures.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career development and growth.
  • A dynamic and supportive work environment.
  • Free access to our gyms, recreation, and aquatics centres.