Digital Solution Implementer

5 days ago

Melbourne, Victoria, Australia beBeeImplementation Full time $90,000 - $115,000
Implementation Specialist

The Implementation Specialist plays a pivotal role in ensuring the seamless integration and training of our software solutions to both new and existing clients. This is achieved through the application of consistent and effective training methodologies.

  • Key responsibilities include optimizing implementation processes by refining and enhancing established procedures.
  • We utilize CRM tools, such as Salesforce, to ensure that communication is documented and engage with customers to consult and plan implementations strategically based on their needs.
  • As part of this role, you will provide onsite and online training on our software products tailored to meet customer requirements.
  • Conducting post-implementation reviews ensures system optimization and customer satisfaction.

This is a fully remote position offering a competitive base salary and car allowance, designed to support your work-life balance while enabling you to deliver exceptional service to our clients.

Key skills and qualifications for this role include:

  • Proven experience in software implementation, consulting, or customer training.
  • Demonstrated ability to deliver software training in both onsite and remote settings.
  • A strong understanding of business process mapping.
  • Familiarity with CRM tools like Salesforce.
  • Excellent interpersonal, communication, and problem-solving skills.

We value diversity and equal opportunities, welcoming applications from all qualified candidates.

Benefits of this role include:

  • Competitive base salary.
  • Car allowance to support mobility and work-life balance.

This is an exciting opportunity to join our team and contribute to delivering exceptional service to our clients.

Note: Please ensure that you meet the minimum requirements before applying.

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