Senior Experience Designer

6 days ago

Sydney, New South Wales, Australia CommBank Full time
About the Role

We are seeking a highly skilled Senior Experience Designer to join our Digital Experience team at CommBank. As a key member of our team, you will be responsible for designing and delivering exceptional customer experiences across our digital platforms.

Key Responsibilities
  • Manage multiple projects simultaneously, working closely with the Experience Design Lead to ensure cohesive UX strategy for our Business Banking products.
  • Collaborate with cross-functional teams, including Product Owners, Dev/Engineering, Sales, Marketing, Legal, and Compliance representatives to deliver customer-centric experiences.
  • Use data and research to drive design decisions, ensuring measurable outcomes and a deep understanding of customer and business drivers.
  • Develop and implement decision trees, UI flows, wireframes, and interactive prototypes, including detailed documentation.
  • Manage stakeholders and ensure design assets and specifications align with delivery team requirements.
Requirements
  • Expert knowledge of customer-centered design and commercial acumen.
  • Strong communication and presentation skills, with experience presenting design in a clear and persuasive manner.
  • Confident cross-functional stakeholder management and influencing skills.
  • Strong problem-solving, conceptual, and design skills to drive solutions at all levels of detail across responsive web platforms.
  • Experience designing for complex, transactional consumer interfaces across multiple devices.
  • Experience successfully planning and managing UX project delivery within an Agile development framework.
What We Offer

At CommBank, we value diversity and inclusion, and we're committed to creating a workplace that's welcoming and inclusive for all. We offer a range of benefits, including professional development opportunities, flexible work arrangements, and a competitive salary package.

We're an accessible employer and want to make finding your dream job as easy as possible. If you require additional support, please contact HR Direct.

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