Tech Solutions Specialist

2 weeks ago

Perth, Western Australia beBeeExpert Full time $90,000 - $125,000

Technical Expertise for Innovation

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  • The primary focus of this role involves delivering technical solutions to clients, taking responsibility for project sign-off and client satisfaction.
  • Contribute expertise towards proposed technical solutions and collaborate with internal colleagues to define roadmaps and milestones.
  • Provide pre-sales support, identifying opportunities and contributing expertise on design and configuration requirements.
  • Assist with troubleshooting, design, configuration, and escalated problem management for clients.

As a Technical Consultant, you will work collaboratively with platform managed services to identify best-fit manage solutions for clients' needs in alignment with NTT offerings. You will operate consultatively as part of a team for technology consulting and technical implementation engagements.

Key Responsibilities:

  • Outline solutions to customer requirements across storage, compute, virtualization, data protection, disaster recovery, and cloud infrastructure.
  • Develop a detailed understanding of Project Scopes and their alignment to changing client needs.
  • Identify and undertake client discussions regarding scope additions and variations, including the development of project change documentation.
  • Pursue and maintain relevant certifications aligned to the role and NTT's partnerships.

Benefits:

  • Access to the expertise of 50,000 NTT Ltd people across 57 countries and 5 continents, as well as over 300,000 diverse colleagues in the NTT Group.
  • A learning culture where lifelong learning is invested in and celebrated. Learning isn't an aside to your job – it's part of it.
  • We believe everyone can make an impact, regardless of role or seniority, so we provide platforms for talent to share their ideas and have their say.

Required Skills and Qualifications:

  • Establish a track record of exceptional performance, combining technical, service, and business abilities.
  • Work towards and maintain expert-level certification while developing business knowledge.

Our Culture:

  • Strive to create a more sustainable, better world that supports thriving communities.
  • Hold ourselves accountable, empowering teams to take ownership, be agile, and see things through.

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