Cosmetics Retail Manager

1 month ago


Cairns, Queensland, Australia MAC Full time
Senior Retail Manager Opportunity at MAC Cosmetics

We are seeking a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets.

Key Responsibilities:
  • Develop and execute a business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team.
  • Provide inspirational, authentic and personalized customer service.
  • Manage inventory and facilities, and ensure cash reconciliation.
  • Lead a team to achieve sales and customer service targets.
  • Create and execute in-store events.
  • Work retail hours including days, nights, weekends and special events in a fast-paced work environment.
  • Utilize retail point-of-sale software.
Requirements:
  • Proven retail management/assistant retail management experience preferably within cosmetics.
  • Previous business planning experience including setting sales and customer service targets, sales analysis and staff scheduling.
  • Previous retail operations experience including inventory and facilities management and cash reconciliation.
  • Proven track record of leading a team to achieve sales and customer service targets.
  • Experience of creating and executing in-store events.
  • Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
  • Previous experience with retail point-of-sale software.
About MAC Cosmetics:

MAC Cosmetics is a leader in prestige beauty, offering progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.

We value diversity of thought and people, and offer a culture that supports career growth and development.



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