Retail Customer Service Ambassador

1 day ago

Shepparton, Victoria, Australia beBeeCustomerExperience Full time $45,000 - $55,000
Delivering Exceptional Customer Experience

Baby bunting stores across Australia are a growing community dedicated to supporting parents through every step of their journey. Our purpose? To share in the joy and provide support through the challenges of raising little ones by empowering parents to make informed choices.

Key Responsibilities:

  1. Deliver exceptional customer service, fostering a positive shopping experience for new and expectant parents.
  2. Connect with customers, understand their needs, and provide personalized assistance and product recommendations.
  3. Maintain accurate stock levels and ensure the store is well-presented and organized.
  4. Work flexible shifts across weekdays, evenings, and weekends.

About You:

  • You're a proactive and approachable individual who thrives in a fast-paced retail environment.
  • Have a genuine passion for helping others and delivering exceptional customer service.

What We Offer:

  1. A supportive team culture that celebrates wins and supports your growth.
  2. Competitive salary/hourly rate.
  3. Paid parental leave to support you and your family.
  4. Training pathways to support your career development.
  5. Employee Assistance Program for your wellbeing.
  6. Generous team discounts.

Requirements:

  • Prior customer service experience.
  • Ability to work in a fast-paced environment.
  • High standards in customer service and store presentation.
  • Proficient in calming irate customers and resolving issues with empathy and professionalism.

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