
Customer Service Operations Coordinator
2 weeks ago
We are seeking a skilled Scheduling Coordinator to join our team. This role plays a crucial part in optimizing outbound contact methods to reach recent customers, scheduling technicians for in-home measurements.
The ideal candidate will follow established guidelines and utilize routing software to determine efficient routes, maximizing productivity while exceeding customer expectations.
This position involves:
- Contacting customers via phone calls or texting to schedule measure appointments.
- Receiving inbound phone calls for scheduling follow-ups and acting as a liaison between customers and their orders.
- Overcoming customer objections and working to get measures scheduled on the next available day.
- Scheduling measures completed in CRM software with relevant notes for technicians.
- Managing unscheduled customers according to defined escalation protocols.
- Working daily to ensure technician calendars meet Window Nation standards for targeted measures per day with minimal drive time.
- Utilizing mapping software to generate efficient routes for technicians, balancing drive time and customer requests.
- Handling customer requests for reschedules.
- Collaborating closely with assigned technicians and branch associates, maintaining positive working relationships.
- High school diploma or GED.
- At least 2 years of experience in a customer support role (in-person or over the phone).
This is a great opportunity to work with a dynamic team and develop your skills in customer service, communication, and problem-solving.
We offer a competitive salary and benefits package, including opportunities for professional growth and development.
If you are a motivated and organized individual who enjoys working in a fast-paced environment, we encourage you to apply for this exciting role.
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Sales Operations Coordinator
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Financial Operations Coordinator
2 days ago
Cleveland, Queensland, Australia beBeeFinancial Full time $40,000 - $60,000Job Title: Financial Operations CoordinatorThe role of Financial Operations Coordinator is vital in our organization. This position involves maintaining the integrity of our accounting records through various financial operations tasks.
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Financial Operations Coordinator
5 days ago
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Operational Coordinator
5 days ago
Cleveland, Queensland, Australia beBeeWarehouse Full time US$61,600Production SupervisorThis position is responsible for overseeing and coordinating warehouse and truck operations to ensure efficient production.Key Responsibilities:Manage, direct, and train production and dispatch personnel.Schedule all employees assigned to the production department to guarantee adequate coverage in all areas.Maintain and keep in safe...
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Customer Service Representative
5 days ago
Cleveland, Queensland, Australia CrossCountry Mortgage, LLC Full timeJoin to apply for the Customer Service Representative role at CrossCountry Mortgage, LLCContinue with Google Continue with GoogleJoin to apply for the Customer Service Representative role at CrossCountry Mortgage, LLCGet AI-powered advice on this job and more exclusive features.Sign in to access AI-powered advicesContinue with Google Continue with...
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Customer Service Representative
5 days ago
Cleveland, Queensland, Australia CrossCountry Mortgage, LLC Full timeJoin to apply for the Customer Service Representative role at CrossCountry Mortgage, LLCContinue with Google Continue with GoogleJoin to apply for the Customer Service Representative role at CrossCountry Mortgage, LLCGet AI-powered advice on this job and more exclusive features.Sign in to access AI-powered advicesContinue with Google Continue with...
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Customer Service Representative
1 week ago
Cleveland, Queensland, Australia beBeeFront Full time $40,000 - $50,000Job Title: Front Desk AgentThis role represents the face of our hotel to guests and ensures exceptional customer service. The front desk agent will be responsible for greeting and assisting all guests during arrival and departure, providing courteous guest services, processing reservations and cancellation requests, and handling the department's accounting...
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Healthcare Operations Coordinator
2 weeks ago
Cleveland, Queensland, Australia beBeeCoordinatormedicaloperations Full time $47,936 - $60,720Healthcare Operations Coordinator Role SummaryThis position involves overseeing daily workflow and administrative tasks in a medical office environment while fostering a collaborative team atmosphere.Main Responsibilities:Support day-to-day operations relative to patient care and manage office functions, including scheduling physicians, patients, referrals,...