Customer Service Officer

6 days ago


Singleton, Australia Belgravia Leisure Full time

The Role

Our Customer Service Officers are the heart of our business, delivering exceptional experiences to our members and customers. As a key member of our team, you will be responsible for providing first-class services, ensuring a seamless experience for all who interact with us.

Key Responsibilities

  • Provide outstanding customer service, in person and over the phone
  • Apply sound cash handling principles and utilize Point of Sale systems
  • Support customers with membership inquiries and sales
  • Promote our services and programs, accepting bookings and enrolments
  • Develop strong relationships with customers and promote good public relations
  • Ensure the centre is opened and closed in accordance with security procedures

Skills and Attributes

  • Positive, friendly, and helpful attitude
  • Computer literacy and familiarity with software packages
  • Desirable experience in the leisure industry and relevant certifications

What We Offer

We encourage candidates with a customer service mindset to apply, even if previous experience is limited. Our team is committed to delivering exceptional experiences, and we look forward to welcoming a new member who shares our vision.



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