Customer Service Officer
6 days ago
The Role
Our Customer Service Officers are the heart of our business, delivering exceptional experiences to our members and customers. As a key member of our team, you will be responsible for providing first-class services, ensuring a seamless experience for all who interact with us.
Key Responsibilities
- Provide outstanding customer service, in person and over the phone
- Apply sound cash handling principles and utilize Point of Sale systems
- Support customers with membership inquiries and sales
- Promote our services and programs, accepting bookings and enrolments
- Develop strong relationships with customers and promote good public relations
- Ensure the centre is opened and closed in accordance with security procedures
Skills and Attributes
- Positive, friendly, and helpful attitude
- Computer literacy and familiarity with software packages
- Desirable experience in the leisure industry and relevant certifications
What We Offer
We encourage candidates with a customer service mindset to apply, even if previous experience is limited. Our team is committed to delivering exceptional experiences, and we look forward to welcoming a new member who shares our vision.
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