Renewable Energy Solutions Specialist

2 days ago

Sydney, New South Wales, Australia beBeeSolutions Full time $120,000 - $140,000

As a leading innovator in the energy home storage system industry, we are seeking an exceptional Renewable Energy Solutions Specialist to join our team.

The ideal candidate will have a strong foundation in electrical installation, solar electrical systems, and customer service. With a minimum of 5 years of experience in installation and troubleshooting of ESS and related solar systems, this individual will be responsible for managing time and resources to ensure prompt and effective service to our customers.

This role is focused on providing technical support to our customers, ensuring that their equipment is installed, commissioned, and maintained to the highest standards. The successful candidate will work closely with our product line technical team to resolve customer issues and provide expert guidance on our products.

Key Responsibilities:
  • Manage Technical Service team, set schedules and priorities to aid in the troubleshooting and repair of equipment within assigned region.
  • Design technical support structure and set up trouble ticket processes. Prepare product service documents and update online technical documents.
  • Set up technical training and certificate program. Prepare training material including documents, presentation slides, and videos. Provide training to customers and colleagues.
  • Supervise the installation, troubleshooting and maintaining energy storage systems and associated equipment to ensure 100% customer satisfaction.

Qualifications:

  • Minimum of 5 years of installation and troubleshooting experience with ESS and related solar systems. Ability to troubleshoot and solve problems independently.
  • 2+ years Team Lead or Management experience
  • Deep knowledge of relevant regulations and Australian Standards (e.g., UL/IEC electrical code, building codes, international design standards).

Benefits:

  • Competitive salary package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment

About Us:

We are a rapidly expanding company determined to become the leader in the global energy home storage system industry. We offer whole home energy solutions typically coupled with solar PV systems, bringing households into the modern all-electric future.

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