Document Management Specialist

3 weeks ago


Sydney, New South Wales, Australia Canon Full time

About the Role

We are seeking a skilled Document Management Specialist to join our team at Canon. As a key member of our operations team, you will be responsible for ensuring high levels of client satisfaction through exceptional service delivery. Your positive attitude, reliability, and attention to detail will be essential in managing a variety of documents and processes for our blue chip and government clients.

Main Responsibilities include:

  • Sorting and preparing documents for scanning
  • Scanning documents on desktop and track scanners
  • Archiving and retrieving documents
  • Creating and maintaining production reports
  • Handling and resolving phone and email queries
  • Establishing and maintaining relationships within client, suppliers, and Canon Business Services to deliver service excellence
  • Providing timely and accurate input into all reports

About You

You will be working with a variety of government clients, where security clearance is required, so Australian citizenship is a must for this role. Your excellent written and verbal communication skills will be essential in managing complex documents for our customers. You must be able to meet SLA targets and thrive in a fast-paced environment where accuracy and timeliness are paramount.

We offer a supportive team environment where collaboration and support from your leaders and peers is the norm. We believe in the power of an inclusive and diverse workforce and encourage you to bring your authentic self to work.



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