Learning Experience Designer

2 weeks ago


Sydney, New South Wales, Australia Lifeline Australia Ltd Full time
About the Role

We are seeking a skilled Learning Designer to join our team at Lifeline Australia Ltd on a 6-month contract. As a Learning Designer, you will be responsible for designing and developing innovative learning solutions for our Digital (Text and Chat) Service.

Key Responsibilities
  • Review current learning programs and identify gaps for future improvements, conducting research and analysis to ensure future programs are relevant and effective.
  • Develop and design training sessions, e-learning modules, and multimedia learning solutions for both face-to-face and digital environments, including self-paced learning.
  • Prepare coaching packs, quick reference guides, and other support materials to enhance the learning experience.
  • Ensure a detailed understanding of crisis support-related learning objectives, applying these to course design and outcomes.
About You

We are looking for a candidate with strong experience designing both face-to-face and digital learning programs, with exposure to various training modes, including self-paced learning.

  • Strong experience in curriculum design, program development, analysis, and research for building comprehensive learning solutions.
  • Demonstrated experience in content and assessment development as a learning designer.
  • Knowledge and experience in applying adult learning theories and digital learning principles.
  • Knowledge of competency-based training.
  • Experience developing learning solutions using Articulate 360 (Rise and Storyline).
  • Ability to work with subject matter experts to scope, design, and develop learning solutions.
  • Proficiency with learning management systems (e.g., Moodle).
Culture and Benefits

Our team is passionate, supportive, and hardworking. We are driven to achieve our goals, continuing to grow and deliver critical support to all Australians during a time when mental health has never been more important.

  • Salary Packaging – being a not-for-profit organisation allows us to offer our employees access to some amazing tax savings through salary packaging.
  • Lifeline Learning Academy – access to instructor-led and online courses through Australian Institute of Management and e-learning modules.
  • Employee Assistance Program – access to free counselling sessions for you and your family.


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