
AI Innovation Leader
2 days ago
Helia, a pioneering Lenders Mortgage Insurance (LMI) provider in the Australian housing market for over 50 years, is undergoing a transformation. Our mission is to accelerate financial wellbeing through home ownership, now and for the future. We create innovative and tailored solutions in partnership with our customers, leveraging cutting-edge technology and data insights.
The Senior AI/Principal AI Engineer role is a hands-on technical position focused on designing, developing, and deploying AI and machine learning solutions at Helia. This role covers the full model lifecycle—from prototyping to scalable, production-ready systems—and increasingly includes the application of generative AI and large language models (LLMs) to solve business challenges. The Senior AI/Principal AI Engineer works closely with data scientists, software engineers, and product teams to turn AI ideas into tangible outcomes, ensuring high performance, maintainability, and responsible use of AI.
Key Responsibilities- Lead the end-to-end design, development, and deployment of complex AI/ML systems and platforms.
- Establish and uphold AI engineering practices, frameworks, and infrastructure as a technical authority.
- Architect scalable, maintainable solutions that integrate AI into enterprise applications and workflows.
- Collaborate with data, engineering, and product teams to translate models into production-grade AI systems.
- Develop and enforce engineering standards, code quality practices, and MLOps approaches to ensure reliability and reproducibility.
- Identify and mitigate technical risks related to AI model performance, bias, and data integrity.
- Drive automation across data, model, deployment, and core business processes to streamline operations and reduce manual effort.
- Align technical solutions with business needs and user experiences by working with cross-functional teams.
- Stay current on emerging AI technologies, tools, and architectural patterns.
- 8+ years of experience in software engineering, with at least 4+ years focused on AI/ML solution development and delivery.
- A strong foundation in software engineering, including experience with design patterns and testing strategies.
- Hands-on experience deploying AI/ML models in production environments, including model serving, monitoring, and lifecycle management.
- Experience with generative AI, LLMs, or fine-tuning foundation models on cloud platforms (preferably AWS).
- A solid understanding of MLOps practices, tools, and CI/CD pipelines.
- Ability to mentor and coach engineers.
- Strong grasp of AI-related risks and governance, including model bias, fairness, and explainability.
- Contribution to open-source AI/ML projects or participation in the broader AI engineering community is desirable.
We offer flexible work options, supportive wellbeing programs, and benefits that help you grow professionally and personally. Our learning culture emphasizes cross-collaboration, training, and innovation, fostering a customer-centric approach. We prioritize diversity and inclusion, striving to build a workforce reflecting various backgrounds, career levels, and life stages.
Based in North Sydney, we provide spacious offices with scenic views of the city. Join us in shaping a brighter future for our people and creating value-driven solutions.
Job Details- Location: Sydney, New South Wales, Australia
- Employment type: Full-time
- Industries: Insurance
- Job function: Information Technology and Engineering
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