Principal Reliability Architect

1 week ago

Melbourne, Victoria, Australia beBeeReliability Full time $180,000 - $250,000
Job Title

A Lead Site Reliability Engineer is required to drive enduring reliability across all products and services.

The ideal candidate will be an experienced SRE professional with a strong technical background and deep experience in SRE. They will own the incident management process, provide expert leadership during critical outages, and lead the transformation to a world-leading SRE organization.

  • The Lead Engineer will develop scalable process frameworks and observability strategies for rapid problem diagnosis, response, and service reliability.
  • They will collaborate with product teams to thoroughly analyze failures and integrate insights to improve service reliability, scalability, and operational efficiency.
  • The successful candidate will promote a customer-focused approach by addressing global customer environment issues and fostering a culture of continuous learning and technical excellence within the SRE team.

About the Role:

This is a unique opportunity to join a dynamic team and shape the future of SRE at our company. As a Lead Engineer, you will have the chance to drive best practice across the business, contribute to ongoing transformation of Xero SRE culture, and lead technical discussions to identify and track actions associated with incident situations.

Responsibilities:

The responsibilities of this role include:

  1. Owning the incident management process to drive enduring reliability across all products and services.
  2. Providing expert leadership during critical outages, coordinating multiple teams for streamlined decision-making and quick resolution.
  3. Leading and advocating for transformation to a world-leading SRE organization, promoting SRE principles within the Engineering Department.
  4. Promoting a customer-focused approach by addressing global customer environment issues and fostering a culture of continuous learning and technical excellence within the SRE team.
  5. Developing scalable process frameworks and observability strategies for rapid problem diagnosis, response, and service reliability.
  6. Collaborating with product teams to thoroughly analyze failures and integrate insights to improve service reliability, scalability, and operational efficiency.

Requirements:

To be successful in this role, you will need:

  • Deep experience in SRE with a strong technical background.
  • Excellent communication skills and the ability to lead technical discussions.
  • A proven track record of driving best practice across a business and contributing to ongoing transformation.
  • Strong analytical skills and the ability to develop scalable process frameworks and observability strategies.

Benefits:

This role offers a competitive salary and benefits package, including opportunities for professional development and growth.

Contact Information:

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