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Office Administrator

2 weeks ago

Sydney, New South Wales, Australia Loan Market Group Full time
Job Overview

We are seeking a highly organized and proactive Office Administrator to join our finance office. In this role, you will be the first point of contact for our clients, ensuring a seamless and professional experience.

Key Responsibilities:
  • Office Maintenance: Oversee daily opening and closing duties, ensuring the office is tidy, organized, and ready for business each day.
  • Appointment Scheduling: Manage appointment bookings, coordinate schedules, and confirm client meetings.
  • Customer Service: Handle client inquiries and concerns via phone and in-person, providing excellent service and ensuring client satisfaction.
  • Social Media Management: Maintain and update our social media platforms, promoting services and engaging with our audience.
  • Communication: Respond promptly to emails and phone calls, addressing customer needs and maintaining a positive relationship with clients.
  • Distribute information to clients and collect necessary documents.
  • Provide administrative support to brokers with routine tasks.