
Strategic Process Consultant
2 days ago
The Business Systems Analyst role supports grant management system enhancements, working closely with stakeholders. This position bridges business needs and technical solutions.
Main Responsibilities- Engage with stakeholders to elicit, document, and validate requirements.
- Translate business needs into functional and technical specifications for the vendor and ICT teams.
- Support project planning and sequencing of work packages.
- Map current and future-state processes to identify gaps and improvements.
- Assist with vendor and system testing activities, including UAT planning and coordination.
- Develop supporting documentation such as business requirements, process maps, user stories, training materials, and change artefacts.
- Provide clear communication and act as an intermediary between technical teams, vendor, and business users.
- Proven experience as a Business Analyst on ICT projects, ideally in grant management, CRM, or SaaS platforms.
- Strong skills in requirements gathering, process mapping, and documentation (BPMN/UML or equivalent).
- Demonstrated ability to work with vendors to clarify requirements and ensure system alignment with business outcomes.
- Excellent stakeholder engagement skills across all organisational levels.
- Experience supporting system testing, UAT, and change management activities.
- Background in Queensland Government or similarly complex public sector environments.
We offer a supportive workplace where you can grow your career.
Please note that casual loading applies to Australian based contract and temporary roles only.
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