Dental Case Manager

2 weeks ago


Saint Marys, Tasmania, Australia Yukon-Kuskokwim Health Corporation Full time
Job Summary

The SRC Dental Case Manager is a critical role within our organization, responsible for ensuring seamless front office management and patient care coordination. This position requires a unique blend of administrative, clinical, and interpersonal skills to deliver exceptional patient experiences.

Key Responsibilities
  • Manage front office operations, including scheduling, registration, and patient communication.
  • Coordinate dental training, maintenance, and error reports to ensure timely corrections and compliance.
  • Support case management and care coordination for clients and their families, including appointment scheduling and follow-up.
  • Collaborate with Operations Managers, DHATs, Dental Assistants, and Hospital Dental Providers to meet census, revenue, and treatment goals.
Requirements
  • Ability to assume responsibility, meet deadlines, and follow schedules with minimal supervision.
  • Yup'ik/English bilingual preferred.
  • Dental anatomy, basic dental instrumentation, basic dental assisting, and customer service skills.
Benefits
  • Generous PTO – beginning at 4.5 weeks.
  • Eleven paid holidays.
  • Comprehensive healthcare coverage.
  • Life and Disability Insurance.
  • Flexible Spending Account.
  • Retirement plans.
  • Employee Wellness Center.

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