Sales Team Member

2 weeks ago

City Of Stirling, Australia beBeeCustomerService Full time $40,000 - $60,000

This role is an opportunity to be part of a dynamic sales team and deliver exceptional customer experiences by phone and live chat.



Responsibilities
  • Achieve sales targets for the team by
    • Create lasting relationships with customers and turn them into 'Raving Fans'
    • Participate in all suppliers, compliance, and sales training modules
    • Participate in the STARS coaching program to learn and demonstrate required sales behaviours
    • Understand and apply the JB Hi-Fi 5 Steps of Selling in all customer interactions
    • Work efficiently and multitask to manage incoming call and chat volumes


  • Enable a safe work environment for your team, adhering to OHS policies and procedures
  • Provide a high level of customer service standards including pre, during and post sale
  • Stay up-to-date with new products and services
  • Ensure all sales activities meet compliance and legislative standards, including meeting responsibilities outlined in ACL or other legislation and ensuring compliance with telco partner procedures
  • Build and maintain effective working relationships with internal and external stakeholders
  • Assist the management team, where required, in daily operational aspects and tasks


Required Skills and Qualifications
  • Retail or call centre experience in high achieving teams
  • Demonstrated ability in required skills competencies
  • Intermediate computer and typing skills
  • Strong organisational skills
  • Passion for delivering great customer experiences


Benefits

If you are interested in this opportunity, please click the link below. All applications are strictly confidential.


We are committed to providing a work environment that promotes diversity and inclusion.



About This Role

This is an entry-level position with opportunities for growth and development.


The ideal candidate will have excellent communication and interpersonal skills, with the ability to work in a fast-paced environment.



Position Details
  • Seniority level: Entry level
  • Employment type: Temporary
  • Job function: Retail
  • Industries: Retail

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