HR Generalist

3 weeks ago


Melbourne, Victoria, Australia Charterhouse Full time
About the Role

We are seeking an experienced HR Generalist to join our team at Charterhouse. As a key member of our HR function, you will provide essential support and guidance across a broad range of HR functions.

Key Responsibilities
  • Provide expert advice on HR policies, processes, and procedures to employees and stakeholders.
  • Manage the phone support rotation and respond to tier 1 HR inquiries via a ticketing system.
  • Support the team with HR system updates, including changes and improvements to processes.
  • Coach and educate employees on how to use self-service tools.
  • Escalate complex matters to relevant HR teams and collaborate with P&C stakeholders as needed.
  • Manage employee lifecycle activities such as onboarding, offboarding, contract management, and background checks.
  • Participate in continuous improvement initiatives to enhance employee experience and promote self-service.
Key Qualifications & Experience
  • 3+ years of experience in a generalist HR role, with strong knowledge of Victorian employment law and Fair Work.
  • High attention to detail and exceptional customer service skills.
  • Experience with HRIS, especially Workday, is highly preferred.
  • Excellent communication skills and the ability to influence stakeholders at all levels.
  • Strong organizational skills, able to prioritize competing tasks and work to service level agreements.
What We Offer
  • $400 per day inclusive of super.
  • Hybrid work model (50% in-office, with an anchor day on Thursdays).
  • Contract role until the end of March 2024.

We value diversity and inclusion and welcome applications from candidates from diverse backgrounds. If you are passionate about delivering exceptional HR services and have the skills and experience to match, please apply online with your CV and a cover letter.


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