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Country Road Sales Consultant
2 months ago
At Country Road, we're passionate about delivering exceptional customer experiences through knowledgeable service and seamless execution of operational processes. As a Concession Sales Consultant, you'll collaborate with your team to deliver results and contribute to team experience.
Key Responsibilities:
- Provide an exceptional customer experience through great service, excellent product knowledge, and a seamless point of sale transaction.
- Exceed customer expectations by consistently delivering high-quality service.
- Live and role model the Country Road Group values, collaborating with your store team to deliver results and contribute to team experience.
- Maintain a safe working environment for team members and visitors, focusing on promoting wellbeing.
- Understand the brand and Country Road Group strategy, demonstrating this in your day-to-day work.
- Utilize tools to stay up-to-date with the latest products, sharing knowledge with customers.
- Assist with store visual merchandising and presentation to brand standards.
- Contribute to smooth store operations through effective stock management and loss prevention, providing recommendations to your leader.
Attributes We're Looking For:
- A true passion for fashion with exceptional customer service skills.
- Proactive with good problem-solving skills.
- Natural optimism and helpful enthusiasm in everything you do.
- Flexibility to work weekends and late trading hours according to business needs and peak trade periods.
- Embodying the Country Road Group can-do attitude and demonstrating CRG's passion for our brands and customer-obsessed culture.
Why Work for Us:
- Be part of an established and trusted iconic Lifestyle brand house.
- Enjoy generous employee discounts of 40% across all of our Brands (Witchery, Trenery, Country Road, Politix, and Mimco). Further offers and discounts available at Myer.
- Excellent career progression opportunities across the Country Road Group within all of our iconic brands.
- We're a global business with over 600 store locations and 6,300 team members, with a market-leading presence in Australia, New Zealand, and South Africa.
- We have an exciting vision and growth ambition, and we believe enabling the development of our team members is central to achieving this.
About Country Road:
Country Road inspires modern Australian living every day. An icon since 1974, the brand is famous for its effortless style and quality designs that are made to last.
Recognized as a leading responsible retailer, Country Road is proud to support local partnerships with Australian farmers, manufacturers, and First Nations communities.
The brand is renowned for championing industry-leading initiatives and was the first Australian fashion retailer to partner with Oritain to scientifically verify fibre origin, the Green Building Council to target best practice store design, and the Good Cashmere Standard by AbTF to support responsible cashmere production.
Country Road is committed to embedding sustainability into its business by improving traceability through its supply chain, working with suppliers that uphold high environmental standards, and maintaining responsible sourcing strategies for key raw materials.
From its products to its partnerships and stores, the brand looks to drive positive change so you can feel proud of every Country Road purchase you take home.
Country Road Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.
Country Road Group prefers to manage all sourcing directly, please submit your applications to this role if you are interested. Please note introductions via agency will not be accepted.