Billing and Revenue Manager
2 days ago
We are seeking a highly skilled Billing and Revenue Manager to support the delivery of accurate and timely billing services tailored to specific customer categories and scenarios.
Key Responsibilities:- Billing Lifecycle Management: Handle all aspects of billing across the customer lifecycle, including initial bills, automated billing, exception handling, and final billing for mass market, off-market, commercial & industrial (C&I), and generator connections.
- Support for C&I Billing Operations: Aid with billing processes and account management for C&I customers.
- Product and Tariff Audits: Conduct regular audits and reviews of products, tariffs, customer accounts, and other relevant areas as needed.
- Issue Resolution and Analysis: Perform ad-hoc billing tasks to investigate, analyze, and resolve specific issues or exceptions.
- An energetic and positive mindset.
- Highly effective communication skills, both verbally and in writing.
- The ability to work independently and collaboratively within a supportive, fast-paced, and evolving team environment.
- A proactive approach with a strong sense of initiative.
This is an excellent opportunity for individuals who wish to contribute their skills and expertise towards delivering high-quality billing services that meet customer expectations.
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