
Senior Onboarding Business Analyst Position
2 weeks ago
We're seeking a hands-on Business Analyst to shape the end-to-end client onboarding experience.
- Key Responsibilities:
- Translate business objectives into clear, detailed requirements for onboarding features and flows.
- Capture regulatory requirements from multiple jurisdictions and ensure they are captured and embedded in onboarding journeys.
- Document 'as-is' and 'to-be' onboarding workflows (signup, KYC/AML, appropriateness test, deposit).
- Analyse onboarding funnel metrics (signup conversion, KYC pass rates, deposit rates, first-trade conversion rates).
- Partner with BI/Business/Product teams to identify bottlenecks and opportunities for improvement.
- Support engineering teams by clarifying requirements, testing deliverables, and managing dependencies.
- Requirements:
- Requirements gathering & analysis skills.
- Process mapping & documentation skills.
- Data & insights skills.
- Delivery support skills.
- Benefits:
- Competitive salary structure.
- Collaborative culture.
- Flexible working options.
- Ongoing personal development opportunities.
You'll enjoy working with us because of our collaborative culture, flexible working options, and ongoing personal development opportunities.
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