Administrative Support Professional
18 hours ago
As an Administration Assistant, you will be working in a dynamic allied health organisation. Your role involves using scheduling systems to manage therapy sessions, onboarding new participants, and maintaining accurate service agreements.
Key Responsibilities- Manage session schedules using software tools
- Reschedule sessions as necessary due to practitioner or participant unavailability
- Onboard new participants by explaining services and setting expectations
- Conduct risk assessments over the phone and accurately record identified risks
- Maintain up-to-date service agreements for participants
- Proven experience with scheduling or rostering systems
- 2-3 years of administration experience with a customer-focused approach
- High skill level in managing client databases and practice administration systems
- Personal responsibility for delivering exceptional participant experiences
- A problem-solving attitude with a can-do mindset
This is an excellent opportunity to leverage your administrative skills and contribute to the success of our organisation. By joining our team, you will have the chance to make a real difference in people's lives.
What We Offer- A dynamic and supportive work environment
- Ongoing training and professional development opportunities
- The chance to work with a diverse range of clients and colleagues
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