Jewellery Quality Assurance Specialist

1 day ago


Brisbane, Queensland, Australia Michael Hill Full time

At Michael Hill, we're committed to creating quality jewellery for our customers to cherish for a lifetime. As a Jewellery Quality Assurance Specialist, you'll play a vital role in ensuring the high standards of our products.

This exciting opportunity is part of our dynamic Supply Chain team, where you'll have broad exposure to all aspects of our Quality team and the evolution of our Supply Chain. Reporting to the Quality Control Operations Manager, you'll be responsible for performing Quality Assurance tasks across various supply flows, maintaining Inventory Integrity, and developing procedures and processes.

About the Opportunity:

  • Perform Quality Assurance tasks to support product quality across suppliers, stores, returns, export shipments, etc.
  • Maintain Inventory Integrity through systemic movements, cycle counting, sales order maintenance, inbound accuracy
  • Stock preparation for sales order fulfilment and refining.
  • Process goods received through sustainability initiatives
  • Develop and improve departmental procedures and processes
  • Work closely with Manufacturing, Purchasing, Customer Service, Distribution, and other departments

About You:

  • A professional attitude and ability to communicate effectively with internal and external stakeholders.
  • A strong team player who focuses on improving results for the overall team – process-driven, with a 'work to completion' mindset around tasks.
  • Minimum 2 years' experience in retail, inventory management, or quality-related roles.
  • Demonstrated organisational skills and ability to effectively prioritise workloads.
  • Intermediate to Advanced administration skills (Excel, Word, Outlook).
  • Excellent written and verbal communication skills.
  • Experience working with Enterprise Resource Platforms like Microsoft Dynamics, SAP, or Oracle will be highly regarded.
  • Quality Assurance/Product Compliance qualifications highly regarded.

About Us:

  • A supportive, diverse, and inclusive team.
  • Join one of the largest international jewellery brands.
  • Be part of a company committed to your growth and development.
  • An environment of trust and empowerment.
  • Fabulous discounts across our range of jewellery offerings.

We offer an estimated salary of $60,000 - $80,000 per annum based on location and experience. If you're looking to join a progressive and dynamic work environment, apply now to take your career to the next level.



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