Quality Assurance Operations Specialist

1 week ago


Brisbane, Queensland, Australia Michael Hill Full time

Unlock Your Potential in a Progressive and Dynamic Work Environment

We are seeking an experienced Quality Assurance Inspector to join our Michael Hill Supply Chain team. This is a full-time opportunity that offers broad exposure in a transformational Supply Chain operation with a dual-listed international jewellery retailer.

About the Opportunity
  • Perform quality assurance tasks to support product quality across various supply flows, including suppliers, stores, returns to suppliers, export shipments, and more.
  • Maintain inventory integrity through systemic movements, cycle counting, sales order maintenance, and inbound accuracy.
  • Prepare stock for sales order fulfillment and refine processes for improved efficiency.
  • Process goods received through sustainability initiatives and develop departmental procedures and processes.
  • Collaborate closely with international departments, including Manufacturing, Purchasing, Customer Service, Distribution, and others.
About You
  • A professional attitude and demonstrated ability to communicate effectively with internal and external stakeholders.
  • A strong team player who focuses on improving results for the overall team – process-driven, with a 'work to completion' mindset around tasks.
  • Minimum 2 years of experience in retail, inventory management, or quality-related roles.
  • Demonstrated organisational skills and ability to effectively prioritise workloads.
  • Intermediate to Advanced administration skills (Excel, Word, Outlook).
  • Excellent written and verbal communication skills.
  • Experience working with Enterprise Resource Platforms like Microsoft Dynamics, SAP, or Oracle will be highly regarded.
  • Quality Assurance/Product Compliance qualifications will be highly valued.
About Us
  • A supportive, diverse, and inclusive team environment.
  • Join one of the largest international jewellery brands.
  • Be part of a company committed to your growth and development.
  • An environment of trust and empowerment.
  • Fabulous discounts across our range of jewellery offerings.

Estimated salary: $60,000 - $80,000 per year, depending on experience and location. We offer a competitive package that includes a comprehensive benefits program and opportunities for career advancement.



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