Quality Assurance Operations Specialist
1 week ago
Unlock Your Potential in a Progressive and Dynamic Work Environment
We are seeking an experienced Quality Assurance Inspector to join our Michael Hill Supply Chain team. This is a full-time opportunity that offers broad exposure in a transformational Supply Chain operation with a dual-listed international jewellery retailer.
About the Opportunity- Perform quality assurance tasks to support product quality across various supply flows, including suppliers, stores, returns to suppliers, export shipments, and more.
- Maintain inventory integrity through systemic movements, cycle counting, sales order maintenance, and inbound accuracy.
- Prepare stock for sales order fulfillment and refine processes for improved efficiency.
- Process goods received through sustainability initiatives and develop departmental procedures and processes.
- Collaborate closely with international departments, including Manufacturing, Purchasing, Customer Service, Distribution, and others.
- A professional attitude and demonstrated ability to communicate effectively with internal and external stakeholders.
- A strong team player who focuses on improving results for the overall team – process-driven, with a 'work to completion' mindset around tasks.
- Minimum 2 years of experience in retail, inventory management, or quality-related roles.
- Demonstrated organisational skills and ability to effectively prioritise workloads.
- Intermediate to Advanced administration skills (Excel, Word, Outlook).
- Excellent written and verbal communication skills.
- Experience working with Enterprise Resource Platforms like Microsoft Dynamics, SAP, or Oracle will be highly regarded.
- Quality Assurance/Product Compliance qualifications will be highly valued.
- A supportive, diverse, and inclusive team environment.
- Join one of the largest international jewellery brands.
- Be part of a company committed to your growth and development.
- An environment of trust and empowerment.
- Fabulous discounts across our range of jewellery offerings.
Estimated salary: $60,000 - $80,000 per year, depending on experience and location. We offer a competitive package that includes a comprehensive benefits program and opportunities for career advancement.
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