Administrative Support Specialist

2 days ago


Bendigo, Victoria, Australia beBeeAdministrative Full time $70 - $85
About the Role

Mind Australia is one of Australia's largest providers of community-managed psychosocial services, supporting people experiencing mental health and wellbeing challenges to find help, hope and purpose in their lives.

Operating for more than 45 years and employing over 1,300 staff around Australia, Mind is a leading employer of people with lived experience of mental health challenges, recognising their unique ability to connect with and motivate clients and guide recovery.

Key Responsibilities
  • Reception duties including answering phones, booking and confirming appointments, dictaphone transcribing of medical reports and preparation of new client files.
  • Provide exceptional customer service to meet and greet people, families, friends and visitors.
  • Provide information to people and their families and friends presenting to Locals, ensuring that all enquiries are dealt with in a confidential and sensitive manner.
  • Oversee and maintain a range of administrative functions at the Local including IT services and support, stationery and practice supplies, equipment management and maintenance, facilities management, accounting and payroll systems, and medical history requests.
  • Assist the Service Manager and provide administrative assistance including managing office systems, correspondence, accounts and billing, and database maintenance.
  • Oversee all Medicare billing, batching and electronic claims, and ensure compliance with Medicare and other statutory requirements.


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