Store Operations Lead

2 weeks ago


Brisbane, Queensland, Australia Woolworths Group Full time
Job Overview

We are seeking a highly skilled and experienced Store Manager to lead our team through transformation at BIG W, part of the Woolworths Group.

Key Responsibilities
  • You will engage and communicate with your team through transformational change, explaining the 'why' behind our goals.
  • You will focus on improving capability by coaching and empowering leaders and store team members, rather than simply telling them what to do.
  • You will build a strong succession pipeline for your store or area.
Customer & Community Focus
  • You will ensure delivery of an exceptional customer experience every day.
  • You will engage and make a meaningful difference in the communities we serve.
Commercial Acumen
  • You will work on your business, not just in it, with structured planning rhythms in place.
  • You will use data and insights to drive decision-making, rather than relying on intuition or gut feel.
  • You will focus on embedding strong and consistent processes and routines, making our stores easy to shop in, with well-merchandised products and excellent customer service.
Requirements
  • A purpose-led leader who prioritizes care and belonging in every decision.
  • A proven track record of delivering strong commercial results.
  • Agility and adaptability in responding to change as we continue our rapid transformation.
  • Availability to work a flexible roster, including evenings and late nights across 7 days.
About Us

As part of the wider Woolworths Group, we value diversity and inclusion, providing equal opportunities regardless of gender identity, ethnicity, disability, sexual orientation, or life stage. We pride ourselves on being a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and an Employer of Choice for Gender Equality.


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